Registry FAQ
Registry
Our registry is a credit-based system, meaning you accumulate the value of each gift purchased, rather than the items themselves. Your credit may be applied toward your original selections, new pieces, or additional quantities giving you the luxury of choosing exactly what you love, without being limited by the selections or quantities originally registered. Please note, at the time of redemption your selections will be charged at their current selling price.
01 — Create Your Registry
Create your registry with us in store or online. To begin online, simply select “Create a Registry”and follow the prompts to set up your registry profile. Once your profile is complete, you may browse our collections and add your selections at your leisure.
02 — Accumulate Registry Credit
Each time a gift is purchased,you will receive an email notification informing you of the purchase along with the guest's gift message, and the value of the gift will be added to your Registry Account as credit.
03 — Finalize your Selection
When you are ready to redeem your registry, simply contact us by phone, email, or in store to let us know which items you wish to apply your credit towards.
04 — Approve to order
We will prepare a quote of your final selection for review and approval. Please note the quote will reflect current selling prices of the items at the time of redemption.
05 — Enjoy Your Gifts
Once the quote is approved, we will special order your pieces and have them shipped to the address of your choosing.
Our registry is credit-based. The value of each gift purchased is added to your Registry Account as credit, based on the price paid at the time of purchase. When you are ready to redeem your credit, your selections will be charged at their current selling price. Prices and availability of items are subject to change without notice.
We make every effort to ensure that the items on your registry remain available. However, availability is ultimately dependent on the manufacturers. If an item purchased through your registry is discontinued or becomes unavailable, the credit value of that gift will be applied toward a suitable replacement of your choice. Unfortunately, we are unable to offer cash refunds for discontinued items.
Currently shipping is covered for US based registries.
For international registries, shipping costs are calculated separately at the time of redemption.
The privacy setting on your registry is up to you. Our registry inherently has two different privacy settings. It can either be public and searchable or private, in which case it is only accessible to friends and family with whom you have decided to share your registry link.
Any remaining balance will remain as store credit in your Registry Account. Your credit never expires and may be used toward any purchase in our store.Please note that Registry Credit is non-refundable and cannot be redeemed for cash under any circumstances.
The only items that cannot be purchased with registry credit are art pieces and perishable goods.